Valid Survey
The CPUC ensures the provision of safe, reliable utility service and infrastructure through the regulation of privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. On this page you will find valid surveys sent to you by authorized provider/administrator.
Updated: April 1, 2025
| Authorized Provider /Administrator | Delivering Method | Subject Keywords | Active Dates and Where Survey Emails Will Originate From | CPUC Contact |
| DNV Energy | Phone surveys and email outreach with SEM customers (participants) and non-participants. | SEM evaluation, PG&E, SCE, SCG, SDGE, MCE | Active survey dates: March 2025 – May 2025 Outreach will be primarily by phone and the survey will be conducted by DNV Energy employees. Recruitment emails and calendar invites may come from users using the @dnv.com domain. |
lisa.paulo@cpuc.ca.gov |
| Verdant Associates | Web Surveys (Qualtrics) |
Heat Pump Water Heater Study “Share you experience with your Heat Pump Water Heater” |
Active between Dec 2024 – Dec 2025 Emails from verdant@qualtrics-research.com Emails/Phone Calls from kW Engineering Staff |
sebastian.sarria@cpuc.ca.gov |
| Evergreen Economics, Ewald & Wasserman (E&W) Research | Postcard & Email | California Non-Energy Impacts Study Improve California utility service by sharing your experiences Survey to understand how people are impacted by the use of energy in the homes PG&E, SCE, SoCalGas, SDG&E |
November 2024 - February 2025 Postcard and email sent by Ewald & Wasserman (@ewresearch.com) with a URL and QR code to take the online survey. |
kapil.kulkarni@cpuc.ca.gov |
| Evergreen Economics, Ewald & Wasserman (E&W) Research | Postcard & Email | California Household Need Assessment Study. Improve California utility service by sharing your experiences. Survey to understand how people use energy in their homes PG&E, SCE, SoCalGas, SDG&E |
November 2024 - March 2025 Postcard and email sent by Ewald & Wasserman (@ewresearch.com) with a URL and QR code to take the online survey. |
mia.hart@cpuc.ca.gov |
| Opinion Dynamics | California Equipment Study Opportunity from the CPUC to Earn a Gift Card | April – May 2025 Emails from Taylor Williams taylor.williams@opiniondynamics.com |
sebastian.sarria@cpuc.ca.gov | |
| Opinion Dynamics | Work in Residential New Construction in California and feedback on Residential New Construction in California | August - September 2024 Emails from Taylor Willliams taylor.williams@opiniondynamics.com |
garima.chatrath@cpuc.ca.gov | |
| Opinion Dynamics |
Target Market: Water heating Distributors & Contractors participating in the Statewide Midstream Water Heater Program. Method: Online surveys, telephone calls |
Distributor Outreach: Feedback Needed Regarding the California Statewide Water Heating Program! Contractor Outreach: Provide your Feedback Regarding the SoCalGas Instant Incentives Program! Receive a Gift Card for your Tim |
Active Dates: March – April 2024 Phone calls & emails from Opinion Dynamics Staff; slamos@opiniondynamics.com, ksoriano@opiniondynamics.com, elee@opiniondynamics.com |
christina.torok@cpuc.ca.gov |
| Opinion Dynamics |
Sent to CA residents, 18+, signed up for YouGov's panel, Flex Alert Tracking Survey "Share your opinions in a YouGov Survey" |
Emails come from "YouGov" yougov@yougov.com | erik.johnson.cpuc.ca.gov | |
| Opinion Dynamics |
Sent to CA customers who may have been exposed to behavioral demand response marketing, education, and outreach Survey on their awareness and experience with demand response programs. |
December 2023 - February 2024 Emails from Taylor Williams |
erik.johnson@cpuc.ca.gov | |
| Opinion Dynamics & Guidehouse | Email and phone calls | Heat Pump Metering Study |
February 2023 – September 2025 Emails from: or Jayden Wilson jwilson@opiniondynamics.com |
sebastian.sarria@cpuc.ca.gov |
| Opinion Dynamics | You have been selected for a YouGov survey! |
September to October 2024 |
sebastian.sarria@cpuc.ca.gov | |
| Opinion Dynamics | Emailed web survey |
Participant survey on BUILD Project Completion “Required: BUILD Project Completion Survey” |
Active between January 2024-December 2024 Emails from slamos@opiniondynamics.com or nplants@opiniondynamics.com |
garima.chatrath@cpuc.ca.gov |
| Opinion Dynamics | Email/Phone interview |
Feedback on BUILD Program Participation “Thank you for participating in the BUILD Program! Please share your feedback with our team” “Share your feedback on the BUILD Program!” “Final call to share your feedback on BUILD Program!” |
Active between January 2024-December 2024 Emails/phone calls from: Opinion Dynamics staff |
garima.chatrath@cpuc.ca.gov |
| Opinion Dynamics | The study will invite MAPs non-residential and residential participants to provide feedback via a web survey hosted on https://feedback.opiniondynamics.com/. Respondents who complete the survey will be offered a $20 e-gift card via Tango (https://www.tangocard.com/) | California Statewide Market Access Programs (MAPs), Marin Clean Energy (MCE) Residential Efficiency Market Program, Pacific Gas and Electric (PG&E) Market Access Program, Southern California Edison (SCE) Summer Reliability Program, San Diego Gas and Electric (SDG&E) Summer Reliability Market Access Program |
Active survey dates: March 6-March 31, 2024 Emails will come from: Individual follow-up emails from @opiniondynamics.com may be sent by evaluation team staff at Opinion Dynamicss, should the need arise. The evaluation may also send text-push-to-web messages and follow up by phone if necessary. Phone numbers will be generated when fielding begins |
yeshi.lemma@cpuc.ca.gov |