Safety Assurance
Assuring that the entities the CPUC regulates comply with the law and have sufficient training and resources to ensure the safety of the public, their workers, and the environment. This includes investigations, proactive safety inspection of records, carrier inspections, and related enforcement activities.
Citation Authority
On November 5, 2020, the CPUC passed Resolution M-4846, adopting the Commission Enforcement Policy, which permits CPUC staff to use existing enforcement tools and procedures. The Transportation Enforcement Branch issues citations for violations of the Public Utilities Code, General Orders, and state and federal laws. Citations may arise out of an ongoing investigation, via a consumer complaint, proactive safety inspection of records, or a field operation.
On July 1, 1992, the CPUC passed Resolution CE 2-92, which permits the increase in amounts of fines that the Transportation Enforcement Branch may impose under the citation forfeiture procedure. The maximum citation that can be imposed is $20,000, per CE 2-92. If the citation exceeds $20,000, staff may utilize the enforcement tools described in Resolution M-4846 to pursue a higher penalty based on Commission approval.
2024 Citations Issued
| Citation Number | Date Served | Case # | Carrier Legal Name | Probable Code Violation(s) | Fine Amount | Status |
|---|---|---|---|---|---|---|
| T.24-01-001 | 01-09-24 | PSG-5938 | Arjuna Transportation LLC | Operated at an airport without an airport authority | $3,000 | Paid in Full |
| T.24-01-002 | 01-11-24 | PSG-5887 | Southwest Transportation Inc. | Operated as an unlicensed broker | $6,000 | Due 02-02-24 |
| T.24-01-003 | 01-12-24 | PSG-5942 | ERO Transportation Inc. | Engaged employees without WKCP; Failed to enroll drivers in EPN; Failed to enroll drivers in drug & alcohol program; Failed to maintain & produce records | $20,000 | Due 02-02-24 |
| T.24-01-004 | 01-12-24 | PSG-5950 | AMR 77 Corporation | Underreported gross revenue and underpaid PUCTRA fees for 2020, 2021, & 2022 | $3,000 | Paid in Full |
| T.24-01-005 | 01-17-24 | PSG-5941 | Tikero Group Inc | Failed to have workers' compensation; Failed to enroll employees in the DMV EPN program; Failed to enroll employee-drivers in the CSAT Program; Failed to maintain records | $20,000 | Due 02-06-24 |
| T.24-01-006 | 01-17-24 | PSG-5910 | London Rose Tours LLC | Failed to maintain a current equipment statement and failed to enroll drivers in DMV EPN program | $4,000 | Paid four of eight payments |
| T.24-01-007 | 01-19-24 | PSG-5925 | Casitas Oceanside Two LP | Failed to provide records. | $2,000 |
Due 02-09-24 |
| T.24-01-008 | 01-24-24 | PSG-5939 | Blackline Holdings Inc | Failed to enroll drivers in the DMV EPN program; Failed to enroll employees in drug pre-employment testing program; Failed to maintain records | $20,000 | Due 02-14-24 |
| T.24-01-009 | 01-24-24 | PSG-5940 | Presidential Express Inc | Engaged employees without WKCP; Failed to enroll drivers in DMV EPN; Failed to enroll drivers in drug & alcohol program; Failed to maintain records | $20,000 | Due 02-13-24 |
| T.24-02-001 | 02-15-24 | CSE-000047 | Luca's Luxury Limousine LLC | Advertising without authority | $2,000 | Paid in Full |
| T.24-02-002 | 02-12-24 | PSG-5966 | SFSafe Road LLC | Engaged employees without WKCP; Failed to enroll drivers in EPN; Failed to enroll drivers in drug & alcohol program | $6,000 | Due 03-04-24 |
| T.24-03-001 | 03-26-24 | CSE-000061 | Bauer’s Hotel Shuttle, LLC | Operating after expiration | $20,000 | Appeal |
| T.24-03-002 | 03-19-24 | PSG-5967 | Jesiel Pereira Dos Santos | Operating after expiration; no airport permit | $8,000 | Due 04-08-24 |
| T.24-03-003 | 03-15-24 | CSE-000053 | Lyft, Inc. | Failed to maintain records for required retention period; Utilized drivers without a background check; Failed to obtain driver records; Failed to notify a driver with required training; Failed to ensure that driver possessed a valid driver's license; Conducted operations using unauthorized drivers; Failed to maintain records of driver's personal insurance; Failure to provide passengers with proper driver information disclosures; Conducted operations on airport property without authorization | $20,000 | Paid in Full |
| T.24-03-004 | 03-26-24 | PSG-5964 | ALES, LLC | Engaged employees without WKCP; Failed to enroll drivers in EPN; Failed to enroll drivers in drug & alcohol program | $7,000 | Due 04-06-24 |
| T.24-03-005 | 03-25-24 | PSG-5959 | Five Star Limousine of LA LLC | Operated after revocation; Engaged employees without WKCP; Operated without PL&PD insurance, Illegal advertising. | $6,000 | Paid one of six-month payment plan |
| T.24-03-007 | 03-26-24 | CSE-000051 | Baja Star Tours | Conducted three (3) trips while TCP permit/application was inactive. | $6,000 | Paid five of six-month payment plan |
| T.24-04-001 | 04-02-24 | PSG-5903 | Saied Amin | Operating after suspension; No airport permit | $6,000 | Due 04-23-24 |
| T.24-04-002 | 04-15-24 | CSE-000039 | LL Services Principe LLC | Engaged employees without WKCP; Employee not enrolled in EPN; Employee not enrolled in Drug & Alcohol program. | $4,000 | Paid in Full |
| T.24-04-003 | 04-18-24 | CSE-000017 | Sola Shuttle LLC | Operated during suspension | $2,000 | Payment Plan |
| T.24-04-004 | 04-29-24 | PSG-5894 | Tutor Time Learning Center, LLC | Operated as an unlicensed carrier | $15,000 | Appeal |
| T.24-05-001 | 05-07-24 | CSE-000099 | Uber Technologies | Failure to display a Transportation Network Company (TNC) identifiable trade dress on vehicle(s) | $20,000 | Paid in Full |
| T.24-05-002 | 05-07-24 | CSE-000049 | A & E Transportation Service LLC | Advertising without authority; Failure to produce records | $5,000 | Settlement Agreement |
| T.24-05-003 | 05-08-24 | CSE-000040 | Omar Enrique Guillen | Operated and Advertised after Revocation | $3,000 | Paid four of six-month Payment Plan |
| T.24-05-004 | 05-08-24 | CSE-000140 | Juvencio James Zafra | Operated unlicensed, improper vehicle registration & improper CDL (No passenger endorsements) | $2,000 | Paid in Full |
| T.24-05-005 | 05-16-24 | CSE-000098 | White Rose Limousine | Operated and advertised after expiration | $4,000 | Paid in Full |
| T.24-05-006 | 05-28-24 | CSE-000094 | Erhan Kantarci | No airport permit; operated after revocation | $4,000 | Appeal |
| T.24-05-007 | 05-23-24 | PSG-5956 | Mexicoach Inc | Operated as PSC with only TCP Certificate; incomplete Waybills; WKCP not covering all employees; Not updating all vehicles into equipment list; display incorrect TCP number on website; underreported PUCTRA Fees; failure to produce records | $20,000 | Appeal |
| T.24-05-008 | 05-24-24 | CSE-000043 | Alva Limolux LLC | Failure to produce records | $2,000 | Appeal |
| T.24-05-009 | 05-24-24 | CSE-000014 | Jesus Perez Mendez | Advertising without authority | $1,000 | Due 06-10-24 |
| T.24-06-001 | 06-21-24 | CSE-000171 | All UX LLC | Operated with a suspended authority, no WCKP Insurance, no DMV EPN and vehicle not on equipment list | $4,000 | Paid in Full |
| T.24-06-002 | 06-26-24 | CSE-000056 | Cristobal Castanon | Operated with a suspended authority, no WCKP Insurance, no DMV EPN, No Drug & alcohol insurance, vehicle not on equipment list, TCP not displayed on vehicle and advertised after suspended authority | $5,000 | Paid two of five-month Payment Plan |
| T.24-07-001 | 07-17-24 | CSE-000131 | SF Star Limo LLC | Engaged one-employee driver without evidence of WCKP Insurance | $2,000 | Paid in Full |
| T.24-07-002 | 07-18-24 | CSE-000174 | Southwinds School Activity Services Inc. | Ops after expiration; advertised; waybill | $5,000 | Paid in Full |
| T.24-07-003 | 07-22-24 | CSE-000113 | Jeff Flynn | Advertising without authority | $1,000 | Appeal |
| T.24-07-004 | 07-26-24 | PSG-5973 | Crystal Express | Engaged one-employee driver without evidence of WCKP Insurance, failure to enroll employee driver into the DMVEPN Program | $2,000 | Paid in Full |
| T.24-08-001 | 08-07-24 | CSE-000147 | Preferred Limo SB, Inc. | Failure to Produce Records | $2,000 | Paid in Full |
| T.24-08-002 | 08-12-24 | CSE-000142 | Transtyle, Inc. | Operated after expiration; engaged nine drivers without enrolling them in DMV EPN | $6,000 | Paid in Full |
| T.24-08-003 | 08-14-24 | CSE-000217 | Action Whitewater Adventures California Inc. | Operated after revocation | $2,000 | Paid one of six-months payment plan |
| T.24-08-004 | 08-09-24 | CSE-000144 | Citizen Tours LLC dba Gray Line Tours | Operated without authority | $6,000 | Paid in Full |
| T.24-08-005 | 08-14-24 | CSE-000154 | Soto's Transport Inc. | Advertising without authority |
$4,000 | Due 09-03-24 |
| T.24-08-006 | 08-15-24 | CSE-000226 | See Hollywood Tour Inc. | Operated after revocation; Advertising after revocation; Waybill missing information | $5,000 | Paid in Full |
| T.24-09-001 | 09-04-24 | CSE-000128 | Bay Area Limousine and Tours LLC | No WKCP insurance; Employee not enrolled in EPN; not enrolled in drug & alcohol program. | $4,000 | Due 09-24-24 |
| T.24-09-002 | 09-05-24 | CSE-000054 | Sightseeing Hollywood Tours LLC | Operating while suspended; no WKCP insurance; incomplete waybills. | $8,000 | Ten-month Payment Plan |
| T.24-09-003 | 09-16-24 | CSE-000052 | Exotic Limousine Inc | Failure to produce records | $2,000 | Due 10-07-24 |
| T.24-09-004 | 09-11-24 | CSE-000050 | Baylight Limo&Private Transportation Service LLC | Failure to produce records | $2,000 | Paid in Full |
| T.24-09-005 | 09-13-24 | CSE-000097 | Vanity Limousines Inc | No WKCP insurance; Employee not enrolled in EPN; vehicles not on equipment list | $4,000 | Due 10-03-24 |
| T.24-09-006 | 09-18-24 | CSE-000123 | Highline Charter, Inc | Waybills missing pertinent information | $5,000 | Due 10-09-24 |
| T.24-09-007 | 09-20-24 | CSE-000115 | Nor Cal Charter, Inc | Operating while suspended, all employees not enrolled in EPN, not enrolled in drug consortium; vehicles not in equipment list, incomplete waybills, underreporting revenues | $20,000 | Due 10-11-24 |
| T.24-09-008 | 09-26-24 | CSE-000114 | Ogun Service Company LLC | Operating as a subcarrier while revoked; failure to produce records | $7,000 | Due 10-16-24 |
| T.24-10-001 | 10-09-24 | CSE-000135 | Jeremiah Phillips LLC | Operating while suspended, 4 drivers not enrolled in EPN; 30 drivers not enrolled in DMV EPN, incomplete waybills | $20,000 | Due 10-29-24 |
| T.24-10-002 | 10-16-24 | CSE-000271 | JLR Holdings LLC | Operated after revocation, advertised without authority | $4,000 | Due 11-04-24 |
| T.24-10-003 | 10-16-24 | CSE-000215 | Meghan Odom and Lance Odom | Operated without authority, 1 count; Advertised without authority, 2 counts. | $3,000 | Due 11-06-24 |
| T.24-10-004 | 10-30-24 | CSE-000118 | Empire Chauffeur Service LTD | Engaged unlicensed and licensed sub-carriers and failed to execute sub-carrier agreements | $14,000 | Due 11-20-24 |
| T.24-10-005 | 10-30-24 | CSE-000233 | Kebede M. Kaba | Failed to comply with a (CPUC) directive | $2,000 | Due 11-21-24 |
| T.24-10-006 | 10-30-24 | CSE-000275 | Glorious Limousine Inc |
Failed to display TCP # on vehicle, Operated without an airport authority | $2,000 | Due 11-20-24 |
| T.24-10-007 | 10-29-24 | CSE-000141 | Private Wine Drivers LLC | Operated with a suspended authority; one driver not enrolled in DMV EPN. | $6,000 | Due 11-19-24 |
| T.24-10-008 | 10-29-24 | CSE-000283 | Lush Limo Coach LLC | Operated after revocation, 1 count; Advertised after revocation, 1 count; Waybill missing info, 1 count. | $3,000 | Due 11-19-24 |
| T.24-11-001 | 11-01-24 | CSE-000298 | Cruise LLC | Failed to maintain records for three years; Advertised without displaying its authority number; Operated vehicles without displaying its authority number | $20,000 | Due 11-21-24 |
| T.24-11-002 | 11-13-24 | CSE-000259 | Cal Sunlight Express LLC | Operated without authority; Operated at an airport without an airport permit and failure to follow airport rules | $2,000 | Due 12-3-24 |
| T.24-11-005 | 11-19-24 | CSE-000182 | Parking Concepts Inc dba Transportation Concepts | Failure to display TCP and Failure to maintain equipment list | $4,000 | Due 12-9-24 |
Charts & Metrics
Consumer Protection Enforcement Division - Monthly Activity Reports