Energy Delay Form

Energization Delay Form

Customers can report Energization Delays to the Commission by submitting this interactive form or by emailing a completed and signed form to energizationcustomer@cpuc.ca.gov.  The form can be downloaded in English and Spanish.

Please complete and sign this form (E-signature and scanned signed copies of this form are the acceptable methods of submission). If you prefer, you may attach a PDF of this form in an email to energizationcustomer@cpuc.ca.gov. Alternatively, a physical copy of this completed and signed form may be mailed to California Public Utilities Commission; Energy Division, Distribution Planning Branch, 505 Van Ness Ave.; San Francisco, CA 94102.

The form enables customers to report utility delays to completing the necessary utility-side work for a customer's electrical energization process to the Commission.

When to Submit the Form
As stated in D.24-09-020, customer should only submit their delay report form after they seek to resolve their experienced energization delay(s) with their electric utility and/or their energization request exceeds the maximum targets adopted in the decision. 

Maximum Energization Timelines (September 2024)

Submission of the Energization Delay Reporting form will provide necessary data to the Commission, such as why and when an energization project faces delays, when the utility may be responsible for delays, and when other authorities, such as local permitting agencies or customers themselves, may be creating delays, issues, or roadblocks in customer’s energization requests. The Commission will use all reported delays to inform future modifications to the adopted energization timing targets and improvements to the utilities’ energization processes. The form will not initiate a process to resolve experienced or ongoing energization delays.