The CPUC ensures the provision of safe, reliable utility service and infrastructure through the regulation of privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. On this page you will find valid surveys sent to you by authorized provider/administrator. 

Updated:  December 5, 2024

Authorized Provider /Administrator Delivering Method Subject Keywords Active Dates and Where Survey Emails Will Originate From CPUC Contact
Evergreen Economics, Ewald & Wasserman (E&W) Research  Postcard & Email  California Non-Energy Impacts Study
Improve California utility service by sharing your experiences
Survey to understand how people are impacted by the use of energy in the homes PG&E, SCE, SoCalGas, SDG&E 
 

November 2024 - January 2025

Postcard and email sent by Ewald & Wasserman (@eandwresearch.com) with a URL and QR code to take the online survey.

kapil.kulkarni@cpuc.ca.gov 
Evergreen Economics, Ewald & Wasserman (E&W) Research   Postcard & Email California Household Need Assessment Study. Improve California utility service by sharing your experiences.
Survey to understand how people use energy in their homes PG&E, SCE, SoCalGas, SDG&E

 November 2024 - January 2025

Postcard and email sent by Ewald & Wasserman (@eandwresearch.com) with a URL and QR code to take the online survey.

 mia.hart@cpuc.ca.gov
DNV Energy  Email & Phone  CPUC and [PG&E, SCE, SoCalRen, SDG&E, or SCG]  Energy Efficiency Interview Request  November 2024 through February 2025.

Phone calls and emails from the following contacts:
- Ari Stern, ari.stern@dnv.com,
857-278-9412
-Laeng Khoun laengheng.khoun@dnv.com,
1-860-346-5001 ext 72202
-John Negus john.negus@dnv.com, 339-234-4416
-Aparna Bhoite, aparna.bhoite@dnv.com,
781-866-5335
-Vivek Komarina, vivek.komarina@dnv.com,
860-328-4363
-Lei Xu, lei.xu@dnv.com,
470-831-4648
 
christina.torok@cpuc.ca.gov 
DNV Energy Phone surveys and email outreach to commercial, industrial, and agriculture customers.  CIAC Evaluation, Commercial, Industrial, Agriculture, Custom, Savings By Design (SBD), Normalized Metered Energy Consumption (NMEC),  PG&E, SCE, SCG, SDGE, MCE, SCR, RCEA  Active survey dates: October 2024 – January 2025

Outreach will be conducted primarily by telephone, and DNV Energy employees will conduct the survey.

Recruitment emails and calendar invites may come from users using the @dnv.com domain.

william.graswich@cpuc.ca.gov
Opinion Dynamics Email  Work in Residential New Construction in California and feedback on Residential New Construction in California  August - September 2024
Emails from Taylor Willliams
taylor.williams@opiniondynamics.com 
 garima.chatrath@cpuc.ca.gov
Opinion Dynamics

Target Market: Water heating Distributors & Contractors participating in the Statewide Midstream Water Heater Program.

Method: Online surveys, telephone calls 

Distributor Outreach: Feedback Needed Regarding the California Statewide Water Heating Program!

Contractor Outreach: Provide your Feedback Regarding the SoCalGas Instant Incentives Program! Receive a Gift Card for your Tim 

Active Dates: March – April 2024

Phone calls & emails from Opinion Dynamics Staff; slamos@opiniondynamics.comksoriano@opiniondynamics.com,

elee@opiniondynamics.com 
christina.torok@cpuc.ca.gov 
Opinion  Dynamics  Email 

Sent to CA residents, 18+, signed up for YouGov's panel, Flex Alert Tracking Survey

"Share your opinions in a YouGov Survey"

 
Emails come from "YouGov" yougov@yougov.com   erik.johnson.cpuc.ca.gov
Opinion
Dynamics 
Email  Sent to CA customers who may have been exposed to  behavioral demand response marketing, education, and outreach
Survey on their awareness and experience with demand response programs. 

 December 2023 - February 2024

Emails from Taylor Williams
taylor.williams@opiniondynamics.com or
"YouGov" yougov@yougov.com

 
erik.johnson@cpuc.ca.gov 
Opinion
Dynamics 
Email  Share Feedback About Your Heat Pump and There is Still Time To Provide Feedback About Your Heat Pump 

August 2024

Emails from Taylor Williams
taylor.williams@opiniondynamics.com

 
sebastian.sarria@cpuc.ca.gov 
Opinion
Dynamics
Email Share Your Feedback on TECH Clean California and We Still Want to Hear About Your Experience With TECH  

July - August 2024

Emails from Taylor Williams
taylor.williams@opiniondynamics.com

 
sebastian.sarria@cpuc.ca.gov 
Opinion Dynamics  Email  Short Survey on Your Home Equipment Replacement Project and We still want to hear if you got new equipment installed  

June - August 2024

Emails from Taylor Williams
taylor.williams@opiniondynamics.com

 
sebastian.sarria@cpuc.ca.gov 
Opinion Dynamics & Guidehouse Email and phone calls Heat Pump Metering Study

February 2023 – September 2025

Emails from:
BT-Metering bt-metering@opiniondynamics.com

or

Jayden Wilson jwilson@opiniondynamics.com 
 sebastian.sarria@cpuc.ca.gov
Opinion Dynamics Email  You have been selected for a YouGov survey! 

September to October 2024
Emails come from "YouGov" yougov@yougov.com 

 sebastian.sarria@cpuc.ca.gov
 Opinion   Dynamics Emailed web survey   

Participant survey on BUILD Project Completion

“Required: BUILD Project Completion Survey”

 

Active between January 2024-December 2024

Emails from slamos@opiniondynamics.com or nplants@opiniondynamics.com
garima.chatrath@cpuc.ca.gov
 Opinion   Dynamics Email/Phone interview 

Feedback on BUILD Program Participation

“Thank you for participating in the BUILD Program! Please share your feedback with our team”

“Share your feedback on the BUILD Program!”

“Final call to share your feedback on BUILD Program!” 

Active between January 2024-December 2024

Emails/phone calls from: Opinion Dynamics staff 
garima.chatrath@cpuc.ca.gov 
 Opinion   Dynamics  The study will invite MAPs non-residential and residential participants to provide feedback via a web survey hosted on https://feedback.opiniondynamics.com/. Respondents who complete the survey will be offered a $20 e-gift card via Tango (https://www.tangocard.com/)  California Statewide Market Access Programs (MAPs), Marin Clean Energy (MCE) Residential Efficiency Market Program, Pacific Gas and Electric (PG&E) Market Access Program, Southern California Edison (SCE) Summer Reliability Program, San Diego Gas and Electric (SDG&E) Summer Reliability Market Access Program

Active survey dates: March 6-March 31, 2024

Emails will come from:
taylor.williams@opiniondynamics.com

Individual follow-up emails from @opiniondynamics.com may be sent by evaluation team staff at Opinion Dynamicss, should the need arise.

The evaluation may also send text-push-to-web messages and follow up by phone if necessary.   Phone numbers will be generated when fielding begins

 yeshi.lemma@cpuc.ca.gov