Consumer Protection and Enforcement Division

CPED Monthly Data Report

 

The Consumer Protection and Enforcement Division (CPED) collects and resolves consumer informal complaints, enforces laws and regulations governing transportation carriers, and investigates allegations of utility waste, fraud, and abuse.

The CPED Monthly Data Report is based on contacts (informal complaints and questions) received by the Consumer Affairs Branch (CAB) and the Transportation Enforcement Branch (TEB) within CPED and presents both annual and monthly data for the communications, energy, water, and transportation industries.  It also presents contact data specifically related to safety concern, by industry.

 

Links to 2018 CPED Monthly Data Report

 

CPED Monthly Data Report – December 2018

CPED Monthly Data Report – November 2018

CPED Monthly Data Report – October 2018

CPED Monthly Data Report – September 2018

CPED Monthly Data Report – August 2018

CPED Monthly Data Report – July 2018

CPED Monthly Data Report – June 2018

CPED Monthly Data Report – May 2018

CPED Monthly Data Report – April 2018

CPED Monthly Data Report – March 2018

CPED Monthly Data Report – February 2018

CPED Monthly Data Report – January 2018  

 

Archives:

    2017 Reports

 

 Disclaimers:

The CPUC is providing the consumer contacts statistics contained in this report for information purposes only.  The data represents a “snapshot in time”; that is, there may be slight variations in numbers reported during different periods due to the dynamic nature of the database and other factors.

 


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